Languages:
Travelling with children
Children travelling alone
Children aged 5-11 years are welcome to travel alone with us, provided that it is confirmed when booking the ticket that assistance will be required. Children between 5-11 years who are not traveling with an adult over 16 years must be booked in as unaccompanied child. Contact the booking to make your reservation. Since we can only confirm a certain number of unaccompanied children, a child may be denied boarding if assistance is not booked / confirmed beforehand (for domestic and international travel).
Booking
You must provide information when booking about name, address and telephone number of the responsible adult who will bring the child to the airport and the person who will meet him or her at the destination. Also, please let us know if the child has any specific needs we have to be aware of.
Domestic flights – Children who travel alone pay the normal adult price, and there is no surcharge. Book the ticket online; and then call us at +46-31-600 385 to make reservations for the assistance.
International flights – Children who travel alone pay the normal child’s price, with a surcharge of SEK 250 per flight. Several children within the same family who travel together pay a maximum surcharge of SEK 250 per flight. Booking of children on international flights have to book via our call-center at +46-31-600 385 for both ticket and assistance.
Departure
A child who is to travel alone must be brought to the airport at least one hour before the departure time by the responsible person whose name was given when the booking was made. This person must remain at the airport for art least 15 minutes after the departure of the flight.
Onboard
Children who travel alone board the aircraft before other passengers and leave the aircraft either first or last (and thus not with the other passengers). Children are given a seat as far forward in the aircraft as possible such that our personnel can keep an eye on them and at the same time make the journey secure, safe and enjoyable.
Arrival
When the aircraft arrives at its destination, our personnel accompany the child to the arrivals hall. There the responsible adult whose name was given at the time of booking meets and receives the child. This person must be able to confirm his or her identity. Note that the child will not be transferred to any other person than the responsible adult specified at the time of booking.
Infants
An infant is a child which have not yet turned two years old, but who is at least seven days old. When travelling with an infant you have your child on your lap. When flying domestic the infant is flying free of charge, while a charge of 10% of an adult ticket is levied on international flights.
It is allowed to travel with more than one infant per adult if you have paid for an extra seat and the second infant is placed in an accepted car safety seat on the aircraft.
Please note that you always have to make a reservation for your infant, both on domestic and international flights.
Prams/Child carseats
You may take with you prams and child carseats at no extra cost, if the weight is less than 10 kg. Prams and child carseats must be checked in as normal baggage and are to be packed in protective plastic. Such plastic is available for purchase at the airport, and is not provided by City Airline.
Children aged 5-11 years are welcome to travel alone with us, provided that it is confirmed when booking the ticket that assistance will be required. Children between 5-11 years who are not traveling with an adult over 16 years must be booked in as unaccompanied child. Contact the booking to make your reservation. Since we can only confirm a certain number of unaccompanied children, a child may be denied boarding if assistance is not booked / confirmed beforehand (for domestic and international travel).
Booking
You must provide information when booking about name, address and telephone number of the responsible adult who will bring the child to the airport and the person who will meet him or her at the destination. Also, please let us know if the child has any specific needs we have to be aware of.
Domestic flights – Children who travel alone pay the normal adult price, and there is no surcharge. Book the ticket online; and then call us at +46-31-600 385 to make reservations for the assistance.
International flights – Children who travel alone pay the normal child’s price, with a surcharge of SEK 250 per flight. Several children within the same family who travel together pay a maximum surcharge of SEK 250 per flight. Booking of children on international flights have to book via our call-center at +46-31-600 385 for both ticket and assistance.
Departure
A child who is to travel alone must be brought to the airport at least one hour before the departure time by the responsible person whose name was given when the booking was made. This person must remain at the airport for art least 15 minutes after the departure of the flight.
Onboard
Children who travel alone board the aircraft before other passengers and leave the aircraft either first or last (and thus not with the other passengers). Children are given a seat as far forward in the aircraft as possible such that our personnel can keep an eye on them and at the same time make the journey secure, safe and enjoyable.
Arrival
When the aircraft arrives at its destination, our personnel accompany the child to the arrivals hall. There the responsible adult whose name was given at the time of booking meets and receives the child. This person must be able to confirm his or her identity. Note that the child will not be transferred to any other person than the responsible adult specified at the time of booking.
Infants
An infant is a child which have not yet turned two years old, but who is at least seven days old. When travelling with an infant you have your child on your lap. When flying domestic the infant is flying free of charge, while a charge of 10% of an adult ticket is levied on international flights.
It is allowed to travel with more than one infant per adult if you have paid for an extra seat and the second infant is placed in an accepted car safety seat on the aircraft.
Please note that you always have to make a reservation for your infant, both on domestic and international flights.
Prams/Child carseats
You may take with you prams and child carseats at no extra cost, if the weight is less than 10 kg. Prams and child carseats must be checked in as normal baggage and are to be packed in protective plastic. Such plastic is available for purchase at the airport, and is not provided by City Airline.
